Privacy policy

This privacy policy (“Policy”) describes how the personally identifiable information
(“Personal Information”) you may provide on the klausit.com website (“Website”or
“Service”) and any of its related products and services (collectively, “Services”) is collected,
protected and used. It also describes the choices available to you regarding our use of your
Personal Information and how you can access and update this information. This Policy is a
legally binding agreement between you (“User”, “you” or “your”) and this Website operator
(“Operator”, “we”, “us” or “our”). By accessing and using the Website and Services, you
acknowledge that you have read, understood, and agree to be bound by the terms of this
Agreement. This Policy does not apply to the practices of companies that we do not own or
control, or to individuals that we do not employ or manage.

Automatic collection of information

Our top priority is customer data security and, as such, we exercise the no logs policy. We
may process only minimal user data, only as much as it is absolutely necessary to maintain
the Website and Services. Information collected automatically is used only to identify
potential cases of abuse and establish statistical information regarding the usage and traffic of
the Website and Services. This statistical information is not otherwise aggregated in such a
way that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are or revealing
any information by which someone could identify you as a specific, identifiable individual.
If, however, you wish to use some of the features on the Website, you may be asked to
provide certain Personal Information (for example, your name and e-mail address). We
receive and store any information you knowingly provide to us when you fill any online
forms on the Website. When required, this information may include the following:
 Personal details such as name, country of residence, etc.
 Contact information such as email address, address, etc.
You can choose not to provide us with your Personal Information, but then you may not be
able to take advantage of some of the features on the Website. Users who are uncertain about
what information is mandatory are welcome to contact us.

Use and processing of collected information

In order to make the Website and Services available to you, or to meet a legal obligation, we
need to collect and use certain Personal Information. If you do not provide the information
that we request, we may not be able to provide you with the requested products or services.
Some of the information we collect is directly from you via the Website and Services.

However, we may also collect Personal Information about you from other sources. Any of the
information we collect from you may be used for the following purposes:
 Respond to inquiries and offer support
 Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and
Services, where you are located in the world and if one of the following applies: (i) you have
given your consent for one or more specific purposes; this, however, does not apply,
whenever the processing of Personal Information is subject to California Consumer Privacy
Act or European data protection law; (ii) provision of information is necessary for the
performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii)
processing is necessary for compliance with a legal obligation to which you are subject; (iv)
processing is related to a task that is carried out in the public interest or in the exercise of
official authority vested in us; (v) processing is necessary for the purposes of the legitimate
interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object
to such processing (by opting out), without having to rely on consent or any other of the
following legal bases below. In any case, we will be happy to clarify the specific legal basis
that applies to the processing, and in particular whether the provision of Personal Information
is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide
any service you have requested, we may share your information with your consent with our
trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to
assist in the operation of the Website and Services available to you. We do not share Personal
Information with unaffiliated third parties. These service providers are not authorized to use
or disclose your information except as necessary to perform services on our behalf or comply
with legal requirements. We may share your Personal Information for these purposes only
with third parties whose privacy policies are consistent with ours or who agree to abide by
our policies with respect to Personal Information. These third parties are given Personal
Information they need only in order to perform their designated functions, and we do not
authorize them to use or disclose Personal Information for their own marketing or other
purposes.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our
legal obligations, resolve disputes, and enforce our agreements unless a longer retention
period is required or permitted by law. We may use any aggregated data derived from or
incorporating your Personal Information after you update or delete it, but not in a manner that
would identify you personally. Once the retention period expires, Personal Information shall
be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the
right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your
information in a country other than your own. You are entitled to learn about the legal basis
of information transfers to a country outside the European Union or to any international
organization governed by public international law or set up by two or more countries, such as
the UN, and about the security measures taken by us to safeguard your information. If any
such transfer takes place, you can find out more by checking the relevant sections of this
Policy or inquire with us using the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular,
you have the right to do the following: (i) you have the right to withdraw consent where you
have previously given your consent to the processing of your information; (ii) you have the
right to object to the processing of your information if the processing is carried out on a legal
basis other than consent; (iii) you have the right to learn if information is being processed by
us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the
information undergoing processing; (iv) you have the right to verify the accuracy of your
information and ask for it to be updated or corrected; (v) you have the right, under certain
circumstances, to restrict the processing of your information, in which case, we will not
process your information for any purpose other than storing it; (vi) you have the right, under
certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you
have the right to receive your information in a structured, commonly used and machine
readable format and, if technically feasible, to have it transmitted to another controller
without any hindrance. This provision is applicable provided that your information is
processed by automated means and that the processing is based on your consent, on a contract
which you are part of or on pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official
authority vested in us or for the purposes of the legitimate interests pursued by us, you may
object to such processing by providing a ground related to your particular situation to justify
the objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection
rights and the Operator aims to take reasonable steps to allow you to correct, amend, delete,
or limit the use of your Personal Information. If you wish to be informed what Personal
Information we hold about you and if you want it to be removed from our systems, please
contact us. In certain circumstances, you have the following data protection rights:
 You have the right to request access to your Personal Information that we store and
have the ability to access your Personal Information.

 You have the right to request that we correct any Personal Information you believe is
inaccurate. You also have the right to request us to complete the Personal Information
you believe is incomplete.
 You have the right to request the erase your Personal Information under certain
conditions of this Policy.
 You have the right to object to our processing of your Personal Information.
 You have the right to seek restrictions on the processing of your Personal Information.
When you restrict the processing of your Personal Information, we may store it but
will not process it further.
 You have the right to be provided with a copy of the information we have on you in a
structured, machine-readable and commonly used format.
 You also have the right to withdraw your consent at any time where the Operator
relied on your consent to process your Personal Information.
You have the right to complain to a Data Protection Authority about our collection and use of
your Personal Information. For more information, please contact your local data protection
authority in the European Economic Area (EEA).

California privacy rights

In addition to the rights as explained in this Policy, California residents who provide Personal
Information (as defined in the statute) to obtain products or services for personal, family, or
household use are entitled to request and obtain from us, once a calendar year, information
about the Personal Information we shared, if any, with other businesses for marketing uses. If
applicable, this information would include the categories of Personal Information and the
names and addresses of those businesses with which we shared such personal information for
the immediately prior calendar year (e.g., requests made in the current year will receive
information about the prior year). To obtain this information please contact us.

How to exercise these rights

Any requests to exercise your rights can be directed to the Operator through the contact
details provided in this document. Please note that we may ask you to verify your identity
before responding to such requests. Your request must provide sufficient information that
allows us to verify that you are the person you are claiming to be or that you are the
authorized representative of such person. You must include sufficient details to allow us to
properly understand the request and respond to it. We cannot respond to your request or
provide you with Personal Information unless we first verify your identity or authority to
make such a request and confirm that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If
you are under the age of 18, please do not submit any Personal Information through the
Website and Services. We encourage parents and legal guardians to monitor their children's
Internet usage and to help enforce this Policy by instructing their children never to provide
Personal Information through the Website and Services without their permission. If you have
reason to believe that a child under the age of 18 has provided Personal Information to us

through the Website and Services, please contact us. You must also be at least 16 years of age
to consent to the processing of your Personal Information in your country (in some countries
we may allow your parent or guardian to do so on your behalf).

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you
do not want to have your online activity tracked. Tracking is not the same as using or
collecting information in connection with a website. For these purposes, tracking refers to
collecting personally identifiable information from consumers who use or visit a website or
online service as they move across different websites over time. How browsers communicate
the Do Not Track signal is not yet uniform. As a result, the Website and Services are not yet
set up to interpret or respond to Do Not Track signals communicated by your browser. Even
so, as described in more detail throughout this Policy, we limit our use and collection of your
personal information.

Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by
us. Please be aware that we are not responsible for the privacy practices of such other
resources or third parties. We encourage you to be aware when you leave the Website and
Services and to read the privacy statements of each and every resource that may collect
Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment,
protected from unauthorized access, use, or disclosure. We maintain reasonable
administrative, technical, and physical safeguards in an effort to protect against unauthorized
access, use, modification, and disclosure of Personal Information in its control and custody.
However, no data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that (i)
there are security and privacy limitations of the Internet which are beyond our control; (ii) the
security, integrity, and privacy of any and all information and data exchanged between you
and the Website and Services cannot be guaranteed; and (iii) any such information and data
may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has been
compromised or users Personal Information has been disclosed to unrelated third parties as a
result of external activity, including, but not limited to, security attacks or fraud, we reserve
the right to take reasonably appropriate measures, including, but not limited to, investigation
and reporting, as well as notification to and cooperation with law enforcement authorities. In
the event of a data breach, we will make reasonable efforts to notify affected individuals if
we believe that there is a reasonable risk of harm to the user as a result of the breach or if
notice is otherwise required by law. When we do, we will send you an email, get in touch
with you over the phone.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services
from time to time in our discretion and will notify you of any material changes to the way in
which we treat Personal Information. When we do, we will post a notification on the main
page of the Website. We may also provide notice to you in other ways in our discretion, such
as through contact information you have provided. Any updated version of this Policy will be
effective immediately upon the posting of the revised Policy unless otherwise specified. Your
continued use of the Website and Services after the effective date of the revised Policy (or
such other act specified at that time) will constitute your consent to those changes. However,
we will not, without your consent, use your Personal Information in a manner materially
different than what was stated at the time your Personal Information was collected. Policy
was created with WebsitePolicies.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By
accessing and using the Website and Services you agree to be bound by this Policy. If you do
not agree to abide by the terms of this Policy, you are not authorized to access or use the
Website and Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us
concerning any matter relating to individual rights and your Personal Information, you may
send an email to contact@klausit.com
This document was last updated on August 31, 2020